Senior Operations Manager ID-1710

Your Role

Are you passionate about delivering exceptional events and creating unforgettable experiences? We’re looking for a dynamic Senior Operations Manager to lead the operational delivery of a diverse portfolio of events across 4 unique venues in Stockport.

In this exciting role, you’ll work closely with the Events and Hospitality Service Lead to oversee bar operations, manage stock and staffing, and support financial targets. You'll inspire and train a team of hospitality supervisors and food and beverage assistants, ensuring every guest receives outstanding service. From analysing profit margins to managing supplier relationships, you'll play a key role in delivering our business plan and elevating our reputation.

This is a hands-on, fast-paced role where no two days are the same, perfect for someone who thrives on variety, enjoys leading a team, and is ready to take ownership. You’ll need to be flexible, working a rota that includes regular evenings and weekends, and confident handling everything from performance management to risk assessments.

If you’re ready to shape the future of Stockport Events while making a real impact, we want to hear from you!

 

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About You

You’re a seasoned hospitality professional with a strong background in high-end event operations; ideally from a hotel or venue that lives and breathes service excellence. You thrive in a fast-paced, hands-on environment and have the experience and confidence to hit the ground running.

This role isn’t 9 to 5, and that excites you. Evenings and weekends are part of the deal, and you’re fully on board with that. You love being where the action is, solving problems on the spot, and leading from the front.

You’re a natural team builder; kind, fun, and passionate about giving guests an unforgettable experience. You know how to motivate a team, build morale, and when needed, have the tough conversations to keep standards high. You’re financially savvy, operationally sharp, and have a strong grip on cost control, stock, rotas, and budget management.

Above all, you're someone who supports your leaders and peers and keeps the focus on delivering amazing events. If you’re ready to bring energy, expertise, and leadership to a growing, ambitious team, we’d love to meet you.

About Us

At Stockport Events, we’re unique for a council team. Established in 2017, we manage a portfolio of stunning, character-filled venues across Stockport and deliver over 1,000 events a year; from show stopping weddings and corporate award ceremonies to TV filming, conferences, and celebrations of life.

We’re proud of our growing reputation for excellence; including being named Best Wedding Venue in the North-West in 2020, 2022 and 2023 Our team is ambitious, creative, and passionate about delivering a 5-star hospitality experience every time.

Stockport itself is buzzing with energy and potential. We're part of Greater Manchester, with all the benefits of big-city connections, but we’re also just minutes away from the countryside of Cheshire and the Peak District. Our borough is packed with vibrant neighbourhoods, rich history, and a thriving cultural scene.

If you’re looking for a place where you can bring your ideas, grow with the business, and be part of a passionate, high-performing team; this is it. We’re redefining what local authority hospitality looks like. Come and be part of something exciting.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.