Performance Team Administrator ID-1672
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
This role offers an outstanding view of the whole of Chief Finance Officer (CFO) Business Group and how it operates internally, as well as the role it plays in supporting wider organisation objectives.
We offer you the opportunity to: •
Support delivery of the monthly performance hub and metric cycle, as we provide insight and analysis of metrics and data for senior leaders. •
Effectively communicate with customers, data providers and stakeholders to build strong working relationships. •
Attend Deputy Director performance hub discussions as note-taker, capturing and issuing action points.
Job description
Do you feel comfortable using Office 365?
Have you got the organisational skills to manage multiple calendars and priorities?
We are looking for someone who can be the spine of our crucial team, you need to have an eye for detail when you take minutes from meeting, take away action points from calls and send out agenda’s. As such you need to be confident and engaged when talking to partners across all levels of the business.
If you’ve answered yes, then our Performance Team administrator role could be for you!
We are a small, and vitally important, team of 7 who deliver an efficient and effective performance management service to senior leaders. We provide this at the highest levels and help support decision making for c.1800 people.
This is a hybrid-working role, and you will be required to work from our Worthing office at least 60% of your working week (in line with expectations within CFO).
The duties/responsibilities listed describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
We will be there to support you with any training that you need to successfully do this role, and we will guide you to make sure that there is a clear progression route if you want it, to start a career within HMRC.
A Civil Service pension.
22 days leave (pro rata for part time staff), which increases to 25 after a year’s service and 30 days after 5 years’ service.
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Person specification
As our Performance Team Administrator, we would look for you to provide full administrative support and co-ordination for all Performance Hubs, including commissioning for hub updates, managing distribution lists, acting as secretariat, organising Performance Hub meetings, providing note-taking services and issuing action points.
You will get to liaise and engage with relevant partners and customers across the organisation, building strong relationship built on trust.
Part of your role will also be supporting the work of the team, this can be through diary management, maintenance of our SharePoint library, or any variety of admin talks that ensure we meet our service level agreements. You will also be organising and maintaining accurate records of performance data ensuring databases, filing and information logs are up to date an in line with retention policies.
Essential Criteria •
Experience of using Microsoft Office 365 tools is a requirement for this role, so we would like you to have an intermediate level of capability •
Excellent communication skills.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Delivering at Pace
Benefits
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Selection process details
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, up to your last 3 roles (max 250-words per role) and previous experiences. Your CV should cover your job history and will be scored against the roles and responsibilities outlined in the advert.
- A 500-word personal statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and Person Specification outlined in the advert.
Further details around what this will entail are listed on the application form.
We acknowledge that AI can assist you in your application. Find our guidelines here.
Sift
In the event of a large number of applications being received, an initial sift may be held on your CV.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview you will be asked behaviour-based questions to explore in detail what you are capable of.
We will assess you against these behaviours during the selection process:
- Managing a Quality Service
- Delivering at Pace
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via:
unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
This role is not eligible for ‘skilled worker’ sponsorship.
The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of £38,700. In some cases, the minimum can be reduced to £30,960 (via ‘tradable points’) but this role pays below both amounts, and therefore is not eligible.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should: