Outreach Support Worker (20 hours) ID-1633

Please note that as a requirement for this position you will need to hold a full UK driving licence

Working hours: 20 hours per week, Monday - Friday 7:00am - 11:00am (Please see ROTA included as part of the job pack)

Interview Date: To be confirmed

We are looking for an enthusiastic and adaptable individual to join our team, as part of the The Open Door Project, Newport.

What is the Open Door Project?

The Open Door Project delivers outreach support to rough sleepers and vulnerably housed people across Newport. We aim to improve to support the wellbeing of individuals and develop the skills and confidence needed for future independent living.

  • We reach out to support homeless people sleeping rough
  • We reach out to support homeless people in temporary accommodation
  • We host a drop-in 7 days a week and we ensure our support is available across multi-agency locations

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Key Responsibilities:

  • To support our early morning outreach provision, traveling across the city centre and nearby locations assertively engaging with individuals who are sleeping out. Your role will be essential in the assessment of rough sleepers, promoting safety and creating pathways into accommodation. A caring and compassionate approach is essential, alongside an ability to robustly record essential data.
  • Taking a collaborative approach, working with a wide variety of statutory and voluntary partners, supporting homeless people.

The successful candidate(s) will be able to:

  • Demonstrate knowledge around homelessness and the key needs experienced by vulnerable homeless people
  • Demonstrate great communication and IT skills
  • Enjoy working as part of a team
  • Hold the ability to work in sympathy with the spiritual principles of The Salvation Army

In order to complete your application please download and read the job profile and any other attachments.


In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.


Appointment subject to satisfactory references, proof of right to work in the UK and a Enhanced DBS disclosure check for the adult work forrce

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.


We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

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