Office Administrator Assistant ID-1857

Lettings and Sales Administrator – Clearwater Estate Agents

Clearwater is Lower Parkstone's independent sales and lettings estate agent, established in 2003. Specialising in residential sales, lettings, and property management, we pride ourselves on offering a personal and professional service. With extensive local knowledge of Poole and Bournemouth, we have built a reputation for being reliable, hardworking, and client-focused.

We are excited to welcome a Lettings and Sales Administrator to our team. This is an excellent opportunity for a motivated and organised individual looking to join a dynamic estate agency with training across all aspects of sales and lettings. Not only will the role be office-based, but you will also have the chance to get out and about with property viewings. Therefore, having use of your own vehicle will be essential.

Key Responsibilities:

  • Act as front of house, welcoming and assisting clients, prospects, and walk-in appointments.
  • Handle inbound telephone and email enquiries, taking messages and providing support.
  • Provide administrative assistance to both the sales and lettings teams.
  • Conduct property viewings and provide property information to prospective tenants.
  • Assist with creating marketing materials for property listings.
  • Support the tenancy referencing process.
  • Assist with tenancy management queries.
  • Provide support in managing property maintenance reports, coordinating communication between occupiers, tradespeople, and property owners.
  • Assist with sales progression, ensuring smooth transactions for buyers and sellers.

 

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Qualifications, Attributes & Requirements:

  • Full valid UK driving licence and access to a roadworthy and reliable car (mileage and fuel allowance provided).
  • Experience in an administrative role, preferably in sales or customer service.
  • Excellent written and verbal communication skills, with the ability to draft professional emails.
  • Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Good practical common sense and troubleshooting skills that can be utilised to help solving and diagnosing property maintenance issues.
  • Proficiency in Microsoft Word, Outlook or Gmail, and data entry software.
  • Ability to work both independently and as part of a team.
  • High attention to detail and accuracy in record-keeping.

What We Offer:

  • Competitive salary based on experience.
  • Mileage and fuel allowance for property visits.
  • Opportunity to earn commission.
  • A supportive and friendly team environment.
  • Training and development opportunities.

If you are organized, personable, and eager to grow within the estate agency industry, we would love to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for Clearwater.

Job Types: Full-time, Part-time, Permanent

Pay: £18,500.00-£25,000.00 per year

Additional pay:

  • Commission pay

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have use of your own vehicle?

Licence/Certification:

  • Driving Licence (required)
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